Small-business technology consulting
Technology should make your business easier to run—not create more work. Kaufmann Business Technology helps small businesses improve inefficient processes, eliminate repetitive work, create better customer experiences, and make smarter technology decisions.
Based in Montgomery County, Illinois • Serving local and remote clients
How we help
We start with how your business actually works, identify where time and information are being lost, and recommend practical improvements that fit your business—not a preselected product.
Find unnecessary work, delays, duplicate entry and communication problems, then redesign the workflow before adding technology.
Reduce repetitive work by connecting the systems and information your employees already use.
Build a website that helps customers take the next step and connects cleanly to the business process behind it.
Make better use of the technology you already pay for while improving organization, collaboration and access.
Sometimes you do not need another technology product. You need someone experienced enough to help you make the right decision. We provide practical guidance on software, vendors, cloud services, cybersecurity fundamentals, business applications, automation opportunities, AI and emerging technology.
Not sure where to start?
If you know something could work better but are not sure what the right solution is, start with the business instead of buying more software.
We review selected areas of your operation, identify practical opportunities, and give you a prioritized written roadmap you can use whether or not you hire us to implement it.
Available to the first five Kaufmann Business Technology assessment clients.
If you authorize an implementation project of $3,000 or more within 30 days of the completed assessment, the $600 assessment fee can be credited toward that project.
Ask About an AssessmentOur approach
We learn how the work actually gets done before recommending technology.
A technology complaint is often a process, information or communication problem underneath.
A bad process does not become good simply because it has been automated.
We prefer the simplest reliable solution that solves the problem effectively.
Solutions are tested, documented and designed around how people actually work.
The goal is not to install technology. The goal is to improve the business.
Why Kaufmann Business Technology?
Kaufmann Business Technology was founded by Scott Kaufmann after more than 25 years working hands-on and in technology leadership roles.
That experience spans technology operations, cloud infrastructure, automation, Microsoft systems, cybersecurity, disaster recovery, business processes, technical implementations, vendor management, cost optimization and technology strategy.
The goal is not to bring enterprise complexity into a small business. It is to bring decades of experience about what works and apply it appropriately.
What we do differently
Sometimes the answer is automation. Sometimes it is a better process, a website, a business system, or a change in how information moves. And sometimes the best recommendation is to leave something exactly as it is.
AI is treated the same way: it is one possible tool, not the product. We recommend it only when it provides a real business benefit.
Business systems, process improvement, implementation, websites, automation and technology consulting.
Residential computer repair, cable installation, physical infrastructure installation, hardware bench repair, camera installation or 24/7 emergency help-desk service.
Local accessibility
Kaufmann Business Technology is based in Montgomery County, Illinois, serving businesses in Hillsboro, Litchfield, surrounding communities, Central and Southern Illinois, with many consulting and implementation services also available remotely.
Start with a conversation
Tell us what is taking too much time, frustrating employees, creating customer problems, or simply not working as well as it should.
We'll start there.
A short initial conversation is simply to determine whether there is a problem Kaufmann Business Technology can help solve.
Email hello@kaufmannbusinesstechnology.comPrefer phone? Add your public business number before launch using the instructions in the included README.